We are Magma, the first true collaboration solution for digital. Think of us as a combination of Google Docs, Photoshop, Discord and Roblox. As the world's appetite for content continues to grow, creative projects require the production and management of an ever-increasing amount of art.

Both the video game and content production industries struggle to keep up with the pace of production, adapt to remote work, and manage globally sourced talent. Magma places collaboration and community at the center of it all and provides teams with the necessary tools to increase their efficiency in creating art, becoming a core part of an artist’s workflow. Our community first platform is built to empower anyone from individual artists to triple AAA studio teams.

Already trusted by more than 2.5 million users, the platform streamlines creative workflows through a combination of advanced art, design and project management tools. Beyond the core creative functionality, Magma places the user at the core of every decision, with a robust roadmap developing features to support our community.We are experiencing rapid growth, with a user base of 2 million registered users and 70,000 daily users. We are venture capital-backed and have top talent on board to support our rapid growth. With an experienced founding team and fantastic global workforce, we are looking to build a business that can unlock creativity for all.

About the Role:

We are looking for enthusiastic students to join our team as Community Support and Moderation Specialists. This role is crucial in maintaining the vibrant atmosphere of our Art Jams and ensuring that our community canvases remain inspiring spaces for collaboration. You'll be the front line in interacting with our users, providing support, and moderating content to ensure it aligns with our community standards.

Key Responsibilities:

• Actively monitor and moderate Art Jams and community canvases.

• Provide support to users experiencing issues or needing guidance on how to use the platform.

• Engage with the community to foster a positive environment and encourage creative collaboration.

• Assist in organizing and facilitating community events and challenges.

• Collect and relay user feedback to the product team to help improve the platform.

Qualifications:

• Currently enrolled in college or university, preferably in a program related to digital arts, communications, or similar fields.

• Strong command of English and excellent communication skills.

• Customer-friendly attitude with a passion for helping others.

• Ability to work flexible hours, including weekends and evenings to cover US time zones.

• Familiarity with digital art platforms like Photoshop, Procreate, etc., is a plus.

Compensation:

• Monthly compensation of ~$1k gross (for full-time, paid in PLN, 28.10 PLN/h)

• Opportunity to gain valuable experience in a fast-growing tech startup and way to bootstrap your career in tech.

• Remote work flexibility.

• Involvement in global and regional company events.

What We Require:

• Commitment to a minimum of 20 hours per week.

• Proactive and innovative approach to problem-solving.

• Strong adherence to Magma's company values and community standards.